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At Phonenomena we take care of all things Telstra and all things mobility for you

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You have the choice of our Enterprise Services – that normally come free with your standard Telstra contracts

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Or our Pentagon Managed Mobility Services – which truly leverage our expertise

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ENTERPRISE SERVICES

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PENTAGON PROGRAM

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ENTERPRISE SERVICES OVERVIEW

[/action][/vc_column][/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” parallax_content_width=”in_grid” angled_section=”no” angled_section_position=”both” angled_section_direction=”from_left_to_right” text_align=”left” background_image_as_pattern=”without_pattern” row_negative_margin=”” css=”.vc_custom_1441169581538{margin-right: 50px !important;margin-left: 50px !important;}”][vc_column width=”1/3″][service_table title=”Mobility Consultant” title_tag=”h2″ title_background_type=”background_color_type” icon=”fa-male” icon_size=”fa-3x” icon_color=”#548123″]

Dedicated Corporate Advisor
Mobile Fleet Consultancy
Telstra Team Liaison
Technology Updates
Issue Register Management
SLA Compliance

[/service_table][/vc_column][vc_column width=”1/3″][service_table title=”Customer Care Team” title_tag=”h2″ title_background_type=”background_color_type” icon_size=”fa-3x” icon=”fa-phone” icon_color=”#548123″]

Dedicated Service Delivery Team
Allocated Service Team Leader
Dedicated Email Address
Online Service Portal
Dedicated 1300 #
Named User Support

[/service_table][/vc_column][vc_column width=”1/3″][service_table title=”Reporting” title_tag=”h2″ title_background_type=”background_color_type” icon=”fa-bar-chart” icon_size=”fa-3x” icon_color=”#548123″]

Quarterly Reviews
Monthly Fleet Health Checks
SLA Reports
Plan Optimisation
Order History & Trends
Customised Reporting

Mobile Policy Enforcement
Policy Implementation Records
Customer Service Records

[/service_table][/vc_column][vc_column width=”1/4″][service_table title=”Project Management” title_tag=”h2″ title_background_type=”background_color_type” icon=”fa-list-ol” icon_size=”fa-3x” icon_color=”#548123″]

Carrier change management
Large scale hardware upgrades
Large scale carrier porting

[/service_table][/vc_column][vc_column width=”1/4″][vc_column_text]
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DEVICE LIFECYCLE MANAGEMENT OVERVIEW

Bulk Buy or Lease Purchasing
Telstra Tech Fund Utilisation
Customised Online Ordering
User based permissions
Email-to-manager approval
Guaranteed next day delivery*

[/service_table][/vc_column][vc_column width=”1/3″][service_table title=”Customised Fulfilment” title_tag=”h2″ title_background_type=”background_color_type” icon_size=”fa-3x” icon=”fa-phone” icon_color=”#013360″]

Device onboarding & testing
Asset tagging
Screen protector & cover application etc
Custom branding
Configured at the source
Arrives ready-to-use

[/service_table][/vc_column][vc_column width=”1/3″][service_table title=”Asset Management” title_tag=”h2″ title_background_type=”background_color_type” icon=”fa-phone” icon_size=”fa-3x” icon_color=”#013360″]

Cradle-to-grave tracking
Online Asset Manager
MDM Integration

Device Trade in / Buyback
Certificated Secure Wipe
Green Recycle Program

[/service_table][/vc_column][vc_column width=”1/2″][service_table title=”Repair Management” title_tag=”h2″ title_background_type=”background_color_type” icon=”fa-wrench” icon_size=”fa-3x” icon_color=”#013360″]

Warranty & Non Warranty
Online Portal
Hot swap option
Set Auto Repair $ Limits

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OTHER SERVICES OVERVIEW

Plan optimisation
Priority handset supply
Flexible Telstra plans

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For iPads, tablets and laptops
Shared data plans from Telstra
Usage advice

New PSTN and ISDN lines
NBN Connectivity
Relocations and transfers

Telstra Business Broadband
ADLS2+
NBN Connections

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What’s Your Main Mobility Problem?

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