Pentagon

At Phonenomena we take care of all things Telstra and all things mobility for you


You have the choice of our Enterprise Services – that normally come free with your standard Telstra contracts


Or our Pentagon Managed Mobility Services – which truly leverage our expertise

ENTERPRISE SERVICES

  • Customer Care Team
  • Named Support
  • Business Hours
  • Consultancy
  • Project Management
  • Lifecycle Management

PENTAGON PROGRAM

  • Priority Care
  • End User Support
  • 24-hr Care
  • Asset Management
  • MDM
  • Professional Services

PENTAGON MANAGED MOBILITY OVERVIEW

End User Support

  • End User Support
  • Dedicated 1300 & Email
  • Online Service Portal

Priority Care

  • Priority Ticketing
  • Enhanced Paid SLA’s
  • Online Service Portal
  • Dedicated 1300 #

24-hr Care

  • 24-hour care option
  • Direct line to support team
  • Business critical issue resolution

MDM

  • Outsourced management of Mobile Device Management
  • Onboarding users + Move’s Adds and Changes
  • Policy Creation and Profile Implementation
  • App Publishing Support

Asset Management

  • Online Asset Register
  • Cradle-to-Grave Device Tracking
  • Online Service Portal
  • Dedicated 1300 #

What’s Your Main Mobility Problem?