
Happy Employees = Happy Customers
Ever been asked to rate your customer service experience on a scale of 0 to 10? There are numerous methodologies

Ever been asked to rate your customer service experience on a scale of 0 to 10? There are numerous methodologies

Brief Introduction My name is Cheyenne and I am originally from Austin, Texas. I moved to Australia in January of

Brief Introduction Hi, my name is Thomas, I was born in Melbourne and moved to Sydney in 1997. I started

Brief Introduction Hi, my name is Becky, I live in Hornsby NSW with my Husband and prior to working for

The Phonenomena family have some new recruits! In the past couple of weeks we have had two new members, Jono

As many of our customers would already know, last weekend saw the Phonenomena team ski, board and stack our way

Despite iOS 6 being dubbed by many as Apple ‘catching up to Android and Windows’ with some of the features
Slightly overshadowed by the hype over WWDC, Computex 2012 delivered some interesting tech and unveiled some upcoming trends in the

It should be no surprise that user apps are rapidly becoming a sore point for IT departments. For most users,
Firstly, we’d like to say… Welcome to Phonenomena. It’s easy to pigeonhole us into “just another service provider” one that